Shared Services

Whilst each brand maintains its own distinct brand and customer proposition, they benefit from the support provided by a focussed team of experts in speciality fields. These support departments provide services to the brands to help execute their strategies by delivering back of house infrastructure and expert knowledge. This is achieved through adapting ways of working to suit and support the needs of each brand whilst maintaining economies of scale.

Shared Services provides a cost efficient service, working across all brands. The team is made up of over 600 employees spanning 2 sites; London and Stanton Harcourt, Oxfordshire. The services provided range from distribution to IT, HR and e-Commerce. The distribution operation is outsourced to WT and IT services are provided by Retail Assist.

The shared service structure enables the brands to leverage economies of scale whilst providing a skills and knowledge base to support best practice across the group.

Distribution Centre